PRIVACY NOTICE

Last updated 01/04/2021

 

Thank you for choosing to be contact us at Essex and Kent Electrical Services Ltd. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@essexandkent-elctrical.co.uk.

When you visit our website https://www.essexandkent-electrical.co.uk/ and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our sites and our services.

This privacy policy applies to all information collected through our website ( https://www.essexandkent-electrical.co.uk/ ), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

 

WHAT INFORMATION DO WE COLLECT?

 

Personal information that you choose to disclose to us.

We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:

Publicly Available Personal Information. We collect first name, maiden name, last name, and nickname; email addresses; phone numbers; current and former address; and other similar data. 

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

 

HOW DO WE USE YOUR INFORMATION?

 

We process your information for purposes based on legitimate business interest, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:
 

• To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
   

• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

 

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

 

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.

 

We may process or share data based on the following legal basis:

 

• Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
   

• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
   

• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
   

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
   

• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.                                                 More specifically, we may need to process your data or share your personal information in the following situations:

 

• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
   

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
   

• Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you. See our Cookie Policy:  for further information.

 

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 

COOKIES

 

Our website uses cookies and in using ur website you are agreeing to our policy and cookies being collected. Cookies are small text files that are placed on your computer by the websites that you visit. They enable websites to work efficiently and provide information to the owners of the site about peoples use of it. Session cookies are deleted from your device when the browser is closed. Personal information from your device such as geolocation date, IP address and other information which relates to your activity throughout the site. You can customise your cookie preference by clicking on the relevant settings via the cookie notification pop and following your devices instructions.

 

ANALYTICS

 

Our website host Wix collects data regarding the number of visitors. Individuals are not identified but. What this doe still us is the number of visitors to the site, the number of views per page and the type of device used - laptop, mobile or desktop. This website is hosted by Wix and all information between the website server and your browser is encrypted and delivered by HTTPS over SSI.

 

 

CONTACT FORM

 

No information from the contact me button is stored by the website. 

I use the personal data of your email address and or telephone number for correspondence with you regarding your enquiry about the services of Castle Counselling Service Ltd. I only retain the information for the period we are in correspondence and then it is deleted as confidential waste.

I do not use the information you supply via the contact me button for marketing purposes or share with third parties unless I am required to by law. 

 

 

 

HOW LONG DO WE KEEP YOUR INFORMATION?

 

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

HOW DO WE KEEP YOUR INFORMATION SAFE?

 

We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

 

DO WE COLLECT INFORMATION FROM MINORS?

 

We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us via the following email address: 

info@essexandkent-electrical.co.uk

WHAT ARE YOUR PRIVACY RIGHTS?

 

You may review, change, or terminate your account at any time.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

 

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Policy

 

 

DO WE MAKE UPDATES TO THIS POLICY?

 

Our privacy policy is updated as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

If you have questions or comments about this policy, you may email us at info@essexandkent-electrical.co.uk

 

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request.